Customer Service

New in the town and looking for impressive customer service to inquire about the car service? Our pro customer support is here 24/7 to help you with anything you want. No matter whether it is all about booking of your car, need to cancel the booking, looking for refund, book up the customized services or need any other assistance, we are here to serve you the best to unwind all the confusions and issues.

We ensure to take the stress out of your any shape and size of travel, hence do call us on 1(800)475-9975 and we are here to help. Also, if you are looking to make, amend or cancel a booking, the quickest way is to connect with our customer support and get all your questions answered. Here are few common FAQs you better check and get quick help and support as follows-

How do I make my car booking?

You can easily book any fleet for any destination anytime with our online booking form on our website or simply give us a call on 1(800)475-9975 for the fastest booking.

Top Executive Car Service From HPN

Unable to find your chauffeur or he is not picking up your call? Don’t wait for so long and just call us so that we can connect to our chauffeur or arrange something the best for you. Call us and we will review your desired pickup location so that we can track our chauffeur by satellite fleet tracker and help you on the same spot. We work 24/7 and will answer instantly.What if I can’t find my chauffeur?

What is your cancellation policy?

If you want cancellation, you better do it 1 hour prior or before the driver reach to your location. We provide free cancellation if your driver is not on the way and for late cancellations, our charge is also industry-best, which is 50% of the estimated fare plus incurred expenses.

What is your waiting time policy for passenger cars?

Our driver will wait for your FREE OF COST for 15-30 minutes. When it comes to on-demand bookings or pre-bookings, your timings will start from the time the vehicle arrives at the location.

I have lost things in your car, how do I get it back?

If you think you missed out something in the car, call us and let us know what was missed out. After getting a full description of your items, we will be in touch with you again to provide an update.

Need more help? Our customer support is ready to help you 24/7, connect with us today!